Privacy policy

Last updated: October 6, 2026

Zulqario ("we", "us", or "our") operates the website zulqario.shop (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or buy from us. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you give us

  • Name, email address, phone number
  • Billing and shipping address
  • Order details and purchase history
  • Messages you send through our contact form, email, or social media

Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages you view, links you click, and the time you spend on the Site
  • Cookies and similar technologies (see Section 5)

Payment information
We do not store your full card details. Payments are handled by secure third-party payment providers. We only receive limited information, such as the payment status and the last digits of your card.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, and invoices
  • Respond to your questions and provide customer support
  • Handle returns, exchanges, and refunds
  • Detect and prevent fraud and unauthorized transactions
  • Improve our Site, products, and shopping experience
  • Send promotional emails or offers, only if you have agreed, and you can opt out anytime
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share it only with trusted parties who help us run our business:

  • Shopify, which hosts our store and processes our data
  • Payment processors, to complete your payment
  • Shipping and courier companies, to deliver your order
  • Suppliers and fulfillment partners, who need your name, address, and phone number to dispatch your order
  • Analytics and advertising services, to understand how customers use our Site
  • Authorities, if required by law or to protect our rights

These parties may only use your information to provide their services to us.

4. Order Delivery and Phone Number

We may contact you by phone, SMS, WhatsApp, or email to confirm your order, verify your address, or arrange delivery. Please give us correct and complete contact details so your order is not delayed.

5. Cookies

Our Site uses cookies to keep items in your cart, remember your preferences, and understand site traffic. You can disable cookies in your browser settings, but some parts of the Site, such as the cart and checkout, may not work properly.

6. Data Security

We take reasonable steps to protect your information, including secure (SSL/HTTPS) connections and trusted service providers. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as needed to fulfill orders, meet legal and accounting requirements, resolve disputes, and enforce our agreements. After that, we delete or anonymize it.

8. Your Rights

You may ask us to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information, where the law allows
  • Stop sending you marketing messages

To make a request, contact us using the details in Section 11. We may need to verify your identity first.

9. Third-Party Links

Our Site may contain links to other websites, such as social media pages. We are not responsible for their privacy practices, so please read their policies separately.

10. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information, please contact us and we will delete it.

11. International Transfers

Our service providers may store or process your information in countries other than your own. By using the Site, you agree to this transfer, and we take steps to keep your data protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will change.

13. Contact Us

If you have questions about this Privacy Policy, contact us:

Zulqario
Email: [justnavin1@gmail.com]
Phone /+92 3443981482  WhatsApp: [+92 3443981482]
Address: [Saudi Arabia]
Website: https://zulqario.shop